Orangewheels FAQ
- Is there any difference between the cars bought from Orangewheels and those from a main dealer?
- Do you import cars?
- Do I get a warranty?
- Where can I get the car serviced?
- Will my local dealer be upset, or refuse to service the car?
- How do I make an enquiry?
- I have placed an enquiry, what happens next?
- What do the prices that Orangewheels displays cover?
- How do I pay?
- Do you arrange finance?
- My local Dealer is offering low rate finance / interest free credit / free insurance can you match this?
- The quote you have provided won't print out.
Is there any difference between the cars bought from Orangewheels and those from a main dealer?
No. The cars are Brand New and all supplied by Approved UK main dealers and are the same cars you would buy if you walked into your local dealership showroom.
Do you import cars?
No. Due to exchange rates changing, there is no longer any financial advantage from importing cars. All our cars are UK main dealer supplied and registered with you as the first owner.
Do I get a warranty?
Yes. As you are purchasing direct from a UK main dealership, the vehicle will have a full UK warranty, exactly the same as if you had bought from your local dealer. This means the manufacturer will authorise any UK main dealer to carry out warranty work.
Where can I get the car serviced?
You can get the car serviced at any UK dealership of your choice.
Will my local dealer be upset, or refuse to service the car?
No. You don’t speak to, or deal with the salesmen when you book your car in for a service, (they normally run and hide!) You deal with the Service Department, who will be delighted to have your custom – after all, the Service Department is the most profitable part of any dealership. You will NOT be penalised in any way, you WON’T get poorer service or be refused, and they WON’T charge you more for the servicing, as dealers have fixed menu pricing.
(Think about it – you’re actually worried about upsetting a car salesman you just met?! Your local car salesman may be a little miffed, but the chances of him actually noticing, remembering you, or even still working there in a years time when you book your car in are slim, and it serves the salesman right for not offering you as good a deal as Orangewheels can. Which would you rather have – thouands of pounds extra in your bank account, or the smile of a car salesman, who is only smiling because he’s thinking about all of the commission he made out of selling you the car, and lets face it, you didn’t like that much anyway?)
How do I make an enquiry?
Simply select your make and model, then tell us what colour, interior and specification you would like your next new car to be, enter details of your part exchange if you have one, enter a few personal details, then sit back while a professional from one of our supplying dealers contacts you with a no obligation quote.
I have placed an enquiry, what happens next?
We contact our supplying dealers notifying them of an enquiry. You will then be phoned by a professional from one of our supplying dealers who will confirm the amazing prices you can see on our site, check availability of your chosen car, and give you a finance quotation and part exchange valuation if you require it, all at no obligation to you.
What do the prices that Orangewheels displays cover?
The prices we display are for a brand new UK vehicle, first registered in your name, with you as the first owner, and include VAT, delivery to dealer, 1 years Road Fund Licence (Road Tax), and first registration fee. Prices may include manufacturer discount offers that are available for limited periods (usually quarterly) and as these are time sensitive, they can expire after certain dates, but the dealer will advise you of this before ordering.
How do I pay?
All monies are paid direct to the dealership – you don’t pay Orangewheels a penny. The dealer would normally require a deposit of £500 to secure the order, but this may be more if you are ordering a particularly expensive or rare high specification vehicle. The balance is payable any time before delivery, or you can arrange finance with the dealer, or from any other source.
Do you arrange finance?
Our dealers do, and you can have a finance offer direct from the dealer. Just mention to the dealer you would like a finance quotation. (subject to status.)
My local Dealer is offering low rate finance / interest free credit / free insurance can you match this?
Yes. Most cheap finance and insurance offers are made by the manufacturer direct, not the local dealer, and are available nationally, so the dealers we use should be able to match it without difficulty, and they may even have a better deal for you. Just make a note of your requirements in the ‘Any Further Questions’ box on the enquiry form.
The quote you have provided won't print out.
We spend a great deal of time building relatonships with dealers all around the country to negotiate the best prices for you. Our dealers work with us as they know we provide them with good quality customers, and are willing to give us large discounts due to the high volumes of orders we place with them. We do not want to damage this relationship by providing ‘print out’ quotes for customers to present to their local dealers – We don’t want to get involved in price matching or a dutch auction. If you want to know your local dealers best price, then simply ask him “what’s your best price?”
If you would like a printed copy of a quote we will gladly provide you with one posted to your home address. We will charge a small administration fee of £40 to cover our costs. Please email us on the address on our contact us page and we will arrange for a quote to be sent. Our charge will be refunded in full if you decide to purchase your new car through us.